Support & Contact

Word King | We're here to help

Contact Us

If you have any questions, suggestions, or need assistance, please feel free to contact us:

Email:loveguitar668@gmail.com

We will respond to your inquiry as soon as possible, typically within 24-48 hours.

Frequently Asked Questions

Application Issues

Q: What should I do if the app is not working properly?

A: Please try the following steps:

  • Restart the application
  • Update the app to the latest version
  • Restart your device
  • If the problem persists, please contact us via email

Q: How can I backup my learning progress?

A: This application uses an offline-first design, and all data is stored on your device. Cloud backup is currently not available. We recommend regularly backing up your device data.

Q: What languages does the app support?

A: The app interface and content are available in multiple languages. Please check the app settings for available language options.

Privacy & Data Questions

Q: Is my data collected?

A: This application uses an offline-first design, and we minimize data collection as much as possible. All learning data is stored on your device, and we cannot access it. For detailed information, please refer to our Privacy Policy.

Q: How can I delete my data?

A: You can clear data through the app settings or simply uninstall the application. All locally stored data will be permanently deleted.

Feature Questions

Q: How do I favorite words?

A: On the word detail page, tap the favorite button to add the word to your favorites. You can manage your favorite words in the "Favorites" tab.

Q: How does Adventure Mode work?

A: Adventure Mode offers interactive learning games. Complete challenges to test your vocabulary knowledge and review your progress.

Q: How do I search for specific words?

A: On the dictionary page, you can use the search bar to enter words. The app also supports tag filtering, level sorting, and frequency sorting.

Feedback

We value your feedback and suggestions. If you have any ideas or feature suggestions, please share them with us via email. Your feedback will help us continuously improve the application.

Report Issues

If you discover any issues or bugs in the application, please contact us via email and provide the following information:

  • Problem description
  • Steps to reproduce the issue
  • Your device model and operating system version
  • Application information
  • Relevant screenshots (if available)

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